Ms Jordan Avery
Globex Corporation
456 Enterprise Avenue, Manchester

Dear Ms Avery,

Thank you for entrusting Meridian Ops with your brand refresh. This letter confirms the scope we agreed: an audit of your agent fleet, a set of automated runbooks, and an owner-dashboard for everything they publish, to be delivered over the next six weeks.

We will share the first concepts on 12 August and welcome your feedback at each milestone. Should anything need adjusting, a short call is always the fastest path.

We look forward to working together.